Terms of Service

1. Acceptance of Terms

Welcome to Zip2Local. These Terms of Service ("Terms") govern your access to and use of the Zip2Local website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

Zip2Local reserves the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Description of Services

Zip2Local is a platform that connects users with local businesses and service providers in the home services, legal, and financial verticals. Our Services allow users to:

• Search for service providers in their area
• View business profiles, services offered, and customer reviews
• Contact and communicate with service providers
• Write reviews and rate service providers
• List their business on our platform (for service providers)

While we strive to provide accurate and helpful information, Zip2Local does not guarantee the accuracy, completeness, or usefulness of any information on the platform. We are not responsible for the quality of services provided by businesses listed on our platform.

3. User Accounts

3.1 Account Creation

To access certain features of our Services, you may need to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You agree to:

• Provide accurate and complete information when creating your account
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account or any other breach of security
• Accept responsibility for all activities that occur under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

4. User Content

4.1 Content Responsibility

You are solely responsible for any content, including but not limited to reviews, ratings, comments, messages, business information, and other materials ("User Content") that you submit, post, or display on or through the Services.

4.2 Content License

By submitting User Content, you grant Zip2Local a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised, without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

4.3 Content Restrictions

You agree not to post User Content that:

• Is false, misleading, or deceptive
• Is defamatory, obscene, pornographic, vulgar, or offensive
• Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group
• Is violent or threatening or promotes violence or actions that are threatening to any person or entity
• Infringes any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party
• Contains software viruses, malware, or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
• Violates the privacy rights of any third party

4.4 Content Monitoring

We reserve the right, but have no obligation, to monitor and review User Content. We may remove or modify User Content at our sole discretion if we determine that it violates these Terms or may harm the reputation of Zip2Local or its users.

5. Service Providers

5.1 Listing Requirements

Service providers who list their business on Zip2Local must provide accurate and complete information about their business, services, credentials, and qualifications. We reserve the right to verify this information and may request additional documentation.

5.2 Service Quality

While we strive to ensure that service providers listed on our platform are qualified and reputable, Zip2Local is not responsible for the quality, safety, legality, or reliability of services provided by businesses listed on our platform. Service providers are independent entities, and we do not endorse, guarantee, or warrant their services.

5.3 Disputes

Any disputes between users and service providers must be resolved directly between the parties involved. Zip2Local has no obligation to mediate or resolve disputes, although we may, at our sole discretion, assist in the resolution process.

6. Prohibited Activities

You agree not to:

• Use the Services for any illegal purpose or in violation of any local, state, national, or international law
• Harass, abuse, or harm another person or entity
• Impersonate another user or person or use another user's account without permission
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Attempt to gain unauthorized access to parts of the Services, other accounts, computer systems, or networks connected to the Services
• Use any robot, spider, crawler, scraper, or other automated means to access the Services or collect content from the Services
• Copy, adapt, modify, or reverse engineer any part of the Services
• Manipulate or interfere with reviews, ratings, or other User Content
• Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services

7. Intellectual Property

The Services and its original content, features, and functionality are and will remain the exclusive property of Zip2Local and its licensors. The Services are protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Zip2Local.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ZIP2LOCAL NOR ANY PERSON ASSOCIATED WITH ZIP2LOCAL MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

WITHOUT LIMITING THE FOREGOING, NEITHER ZIP2LOCAL NOR ANYONE ASSOCIATED WITH ZIP2LOCAL REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

9. Limitation of Liability

IN NO EVENT WILL ZIP2LOCAL, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

10. Indemnification

You agree to defend, indemnify, and hold harmless Zip2Local, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms.

11. Governing Law

These Terms and any disputes relating hereto shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City of San Francisco and County of San Francisco, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.